Terms & Conditions
1. Introduction
Welcome to juliengennatasphotography.com, by accessing this website and purchasing our products you agree to be bound by the following terms and conditions. Please read these terms carefully before placing an order. If you do not agree to these terms, we ask that you do not use our site.
2. Intellectual property
All content on juliengennatasphotography.com, including photographs, text, and design, is the exclusive property of Julien Gennatas and is protected by intellectual property laws. It is prohibited to reproduce, distribute, or use these elements without written permission.
3. Products and services
We offer printed photographs in various formats and with or without frames. The descriptions and photos of the products on the site are as accurate as possible, but color variations may occur depending on screens and lighting conditions.
4. Orders
Any order placed on juliengennatasphotography.com is subject to acceptance and availability of the products. An order confirmation will be sent to you by email once the order has been validated.
5. Price and payment
Prices displayed on the site include VAT. Payment must be made online via the secure payment methods offered. We reserve the right to change prices at any time without notice, but this will not affect orders already validated.
6. Limitation of liability
We are not liable for any indirect, incidental or consequential damages related to the use of our site, or for delays in the execution of orders, except in cases of gross negligence or willful misconduct.
7. Modification of the terms
We reserve the right to change these terms and conditions at any time. Changes will take effect immediately upon posting on the Site.
1. Shipping
We ship our printed photographs to the address you provide when ordering. Shipping costs will be calculated during the order process based on your location and the shipping method chosen.
2. Delivery times
Delivery times vary depending on your location and the delivery service selected. Orders are typically processed within 2 business days of order confirmation. We cannot be held responsible for delays caused by circumstances beyond our control (e.g. customs delays or strikes).
3. Return Policy
If you are not satisfied with your purchase, you may return the product within 7 days from the date of receipt for an exchange or refund. The product must be returned in its original condition and accompanied by proof of purchase.
4. Return of defective products
In case of receiving a defective or damaged product, please contact us immediately with photos and a description of the problem. We will arrange an exchange or refund as appropriate. Return shipping costs are our responsibility only in the case of defective product.
5. Refunds
Refunds are processed once the product has been returned and inspected. If you are eligible for a refund, we will refund you via the original payment method within 7 business days.
Shipping & Returns
Privacy Policy
1. Collection of personal data
By using juliengennatasphotography.com, we collect certain personal data in order to process your orders and improve your user experience. This includes your name, address, email, payment information, and other data provided during the order process.
2. Use of data
The information we collect is used to:
• Process your orders and ensure their delivery.
• Send you updates regarding your purchases.
• Improve our services and personalize your experience on the site.
• Comply with our legal and regulatory obligations.
3. Sharing of data
We do not share your personal data with third parties unless it is necessary to process your orders (e.g. delivery services) or if required by law. Your information will never be sold or exchanged with third party companies for marketing purposes.
4. Data security
We take the security of your data very seriously. We use encryption technologies and secure protocols to protect your information from unauthorized access.
5. User Rights
You have the right to access, correct or delete your personal information. If you wish to exercise these rights, please contact us via info@juliengennatasphotography.com.
6. Cookies
We use cookies to improve the user experience on our site. Cookies help us personalize services according to your preferences and analyze traffic on the site. You can disable cookies through your browser settings, although this may affect some functionality of the site.